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How to write a first email to ECGC to buy credit insurance for my 1st export

Subject: Inquiry about ECGC Policies for Export Business from India

To ECGC,

I hope this email finds you well.

As an exporter looking to protect my company's interests in our overseas operations, I am considering purchasing an ECGC policy. Before proceeding, I would like to inquire if there is a track record available for  [ Enter your Buyer's company name] (use yellow highlight in email) in the ECGC database. If available, could you please provide us with this information on track record or guide us on how to access with it? This will help us better understand our current standing and facilitate our planning for future business endeavors.

Assuming our track record is in order, I am also interested in learning more about the various policies and guarantees offered by the Export Credit Guarantee Corporation (ECGC) to protect exporters from both political and commercial payment risks.

Based on my preliminary research, I have learned that ECGC offers a Shipments Comprehensive Risks Policy (SCR), Small exporters’ policy (SEP), and Micro Exporters Policy (MEP). I would appreciate more information about these policies and the obligations they entail for exporters. Also do suggest me which would be more beneficial for me.

In addition to these, I am also planning to safeguard my interests against currency fluctuations via forward contracts, and apply for marine insurance policies to cover potential loss in transit. It would be beneficial to understand how these mechanisms interact with ECGC's offerings, and what I need to consider to ensure they all sync with each other effectively.

Lastly, could you please provide details about the claim process with ECGC and what actions are required from the exporter's side in case of a claim? I am particularly interested in the do's and don'ts related to ECGC credit insurance.

Since I am a startup, I would appreciate a step-by-step guide for applying for these policies and guarantees, and any other necessary steps I need to take to protect my export business.

I look forward to your guidance and hearing from you soon.

Best regards,

[Your Name]
[Your Position]
[Your Contact Information].